Support

How to Contact Us

To ensure we can help you as quickly as possible, please follow these steps when reaching out:

Compose your email to [email protected]
Use a clear subject line that describes your issue (e.g., "Login Problem", "Feature Request", "Bug Report")
Provide detailed information:
- Your device type (iOS or Android)
- App version (if known)
- A detailed description of your issue or question
- Steps to reproduce the problem (if applicable)
- Screenshots or screen recordings (if relevant)
Include your account information (email or username) if the issue is account-related
Send the email and we'll respond as soon as possible

Response Time: We typically respond within 24-48 hours during business days.

📧 General Inquiries

For general questions about the app, features, or your account.

🐛 Bug Reports

Found a bug? Let us know with detailed steps to reproduce it.

💡 Feature Requests

Have an idea to improve the app? We'd love to hear it!

🔒 Privacy & Security

Questions about data privacy or account security.

Frequently Asked Questions

How long does it take to get a response?

We aim to respond to all support requests within 24-48 hours during business days (Monday-Friday). Complex issues may take longer to resolve, but we'll keep you updated throughout the process.

What information should I include in my support request?

Please include your device type, operating system version, app version, a detailed description of the issue, and any relevant screenshots. The more information you provide, the faster we can help you.

Can I request new features?

Absolutely! We welcome feature requests and user feedback. Send us an email with your suggestion, and we'll consider it for future updates.

How do I delete my account?

To delete your account, please send us an email from the address associated with your account, requesting account deletion. We'll process your request within 7 business days.

Is my data secure?

Yes, we take data security seriously. All data is encrypted and stored securely using Firebase services. For more information, please review our Privacy Policy.

The app is crashing. What should I do?

First, try restarting the app and your device. If the problem persists, please contact us with details about when the crash occurs, what you were doing at the time, and your device information.

Contact Information